Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


PRIMARY PURPOSE OF POSITION

Candidate will possess the experience and skills to support and optimize in an advanced role within the Exelon IT organization by providing expert technical guidance, direction and insight to project managers and stakeholders regarding IT system solutions and improvements being deployed within the enterprise environment. Must possess expert & skillful abilities to optimize and maintain high priority and complex IT system initiatives and project solutions [to include both cloud, non-cloud and hybrid cloud models].

The IT Sr. Systems Engineer will be expected to provide technical leadership to support delivery and maintenance of IT solutions supporting Exelon. Must have the ability to evaluate IT infrastructure and application solutions and make recommendations for supporting and optimizing application and data workloads within these hosting models. Demonstrate expertise for monitoring, configuration and maintenance, of current hosting services to support virtual hosting technologies, software defined datacenter technologies, hyper-converged datacenter hardware solutions, and software tools. This role will work in collaboration with other IT teams, leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Exelon’s large & complex enterprise and real time operational environments.
 

PRIMARY DUTIES AND ACCOUNTABILITIES
- Perform, document and assist in planning work activities relating to projects, sub-projects, or processes. For Projects: analyze requirements, then design, build, and test IT software solutions in accordance with IT project management standards. For operations/application maintenance: enhance, maintain or support existing IT products and processes to the defined service level agreement
- Maintain engagement with business and IT partners.
- Assist less experienced personnel.
- Proactively build business/IT knowledge to provide solutions.
- Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model.

Roles & Responsibilities

• Responsible for Ticket Queue Management including but not limited to: • Planning /coordinating with vendors, other IT groups for all activities occurring in the data center • Planning, execution of ServiceNow requests (physical installs, add, change, remove, etc…) • Documentation; Inventory, management updates • Asset recycling • Data Center health alarm response • Incident response and closure related to data center Facility Support & Routine Maintenance : • Facility callouts, responding to alarms for high temp, power failures, etc. • Remote monitor checks (HVAC, CDU(s), computer room, etc.) • Manage stock, manage space for safety, dock work, parts orders, etc. • Escort vendors and contractors performing work in the DCs, etc. Additional Roles & Responsibilities (E03): Site Coordinator: • Site lead for junior team members • Scheduling with facilities Preventative Maintenance on Critical infrastructure • Maintaining and reporting out on site monthly metrics and preventative maintenance

Qualifications

• Bachelor’s Degree (Computer Science or related field) and 5 – 8 years' experience (IT infrastructure support, application support, [cloud computing], disaster/recovery, etc.) or 9 – 12 years equivalent job experience.
• Demonstrated consulting, presentation, and project management skills.
• Demonstrated expert proficiency in at least two operational domains such as storage, compute, database, collaboration, application design, [cloud hosting and related technologies]
• Ability to travel domestically.
• 24/7 on-call rotational duties

• Master’s Degree
• Project Management Professional (PMP) certification.
• Certification in area of expertise