Sr. Product Analyst - IT

Location: , NY, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 234161
Date Posted: Oct 22, 2021

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


Member of a product delivery team who supports the entire lifecycle of a product(s) and/or system(s) This includes supporting the core platform day to day operating needs, understanding new business needs, architecting, designing and developing solutions, ensuring quality through testing, release management and change management.  Coordinate the tasks for subordinates and collaborate across teams as needed.  Independence level: Works independently, or under the guidance of a Manager or Project Manager.


PRIMARY DUTIES AND ACCOUNTABILITIES (means principal, main, major or most important duties / accountabilities that the employee performs)






Work with other product team members to determine how to achieve team goals through a clear understanding of business needs and expected outcomes



Deliver application and/or infrastructure solutions to meet expected business outcomes by 1) assisting in planning work activities, 2) analyzing requirements, designing and building Software solutions, and 3) enhancing, maintaining or supporting existing products and processes to meet team goals and metrics



Maintain and enhance engagement with business partners and other stakeholders; manage scope and expectations with stakeholders



Identify and implement continuous improvements associated with the platform to support effortless customer experiences



Develop and maintain technical capabilities within supporting discipline or function (including best practices)



Review estimates of specific solutions to ensure time, cost and design meets the needs of the business.



Participates in strategic product planning meetings for insight on risk, cost vs. benefit, impact








  • Bachelor’s degree in Computer Science or related discipline and 5 - 8 years of experience (product development, product management, business analysis) or 9 - 12 years relevant work experience
  • Prosci ADKAR® certified
  • Agile experience and certifications
  • Excellent communications skills (written & verbal)
  • ITIL Certification
  • Ability to work with remote team members and/or stakeholders
  • Knowledge of Azure cloud
  • Ability to build strong relationships with team members and business stakeholders


  • Strong knowledge of business practices and processes in (add business specific info).


  • Strong understanding of, and demonstrated ability to implement and utilize Agile


  • Strong problem-solving skills and analysis ability


  • Experience leading small IT Projects or sub-teams and knowledge of IT project management in correlation to the product line


  • Manage software support contracts for area of responsibility


  • Maintain and enhance engagement with business and IT partners


  • Experience with – Java, SQL, .NET, Angular, mobile application support


  • Experience of working in the full life cycle of software development and support methodologies.




• Utilize understanding of customer's business needs to determine requirements

• Applies technical expertise to plan, design, build or support required products and processes

• Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio


Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster

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