Sr. Systems Engineer

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Location: WASHINGTON, DC, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 232426
Date Posted: Dec 7, 2021
Job: Information Technology - Staff

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!




The Sr. Systems Engineer role will provide technical and operational support for Mobile Dispatch applications utilized by all Exelon Utilities (EU) operating companies. The Sr. Systems Engineer will possess the experience and skills to serve in an advanced role within the Exelon IT organization by providing expert technical guidance, direction and insight to IT team members, project managers, service providers, business analysts, and other EU stakeholders regarding IT system solutions, operations, and performance. This role must have demonstrated expertise in design, configuration, test, deployment, and maintenance of complex IT systems that employ a range of infrastructure, application, and data technologies within Exelon’s enterprise environment.

The Sr. Systems Engineer will be expected to provide technical leadership to support delivery, operation, and maintenance of large-scale IT solutions. The role must have the ability to evaluate IT infrastructure and application solutions for an enterprise mobile workforce management platform. This role works directly with EU business partners
, IT support and project teams, and the support service provider as the subject matter expert (SME) on the Mobile Dispatch Systems (MDS) applications, including the server infrastructure and host system integrations.


  • Establish direction and determine need for IT assessments, designs, system integrations, and deployment of associated technologies. Provide consulting and recommendations to senior leadership within these areas. Establish the design, configuration, deployment, and operation of mobile workforce management systems. Provide expert-level IT systems engineering, design and operation consultation with leadership, project teams and business users to identify system requirements and establish feasibility analysis on potential changes related to security and technical architecture.
  • Collaborate with leadership and others to develop future technology road maps, resource requirements, migration strategies, and project schedules. Develop and provide input into presentations and/or Engineering and Architecture Review Boards. Participate in potential refactoring, refresh, or redesign required for enhancing the Mobile Dispatch System (MDS) applications and host system integrations. Create requirement documents, SOW, logical and physical architecture diagrams, and implementation plans to integrate and operate MDS in business environments.
  • Determine need and initiate product and service evaluation of solutions as needed to improve the performance and reliability of applications. Serve as a senior resource (Subject Matter Expert) in the design, planning, configuration, implementation, testing and documentation of the enterprise mobile workforce management system. Contribute to assigned IT projects to ensure solutions are delivered to meet business requirements.
  • Stay current on technologies and service offerings within the energy industry for mobile workforce management applications. Continuous improvement with technical knowledge and business acumen within all IT disciplines or functions


  • Position interacts with all levels of employees, including executives, vendors, and service providers
  • Position provides guidance to support service provider in developing, testing, and deploying application enhancements to the Mobile Dispatch platform and ensures alignment with business requirements and Exelon practices and procedures.
  • Position effectively interacts and communicates with vendors, EU business partners, and/or cross functional teams to lead, collaborate, and coordinate on technical activities as required
  • Position has senior level expertise and design competency in platform or application area of expertise, and tools/systems associated with these functions.
  • Position has expertise in the operation and maintenance of mobile workforce management applications and related host system integrations.
  • Position mentors peers and junior staff to help build a pipeline of personnel with enhanced skillsets and capabilities
  • Position works under minimal supervision.




  • Bachelor’s Degree in Computer Science, Engineering, or related technical discipline and 5 – 8 years technical IT experience; or 9 – 12 years equivalent job experience in a senior level IT role.
  • Demonstrated expert proficiency in IT architecture, infrastructure, and application technologies, to include Web/Application (.NET/Java), relational database (Oracle, SQL Server), UNIX, Windows Server, Scripting, SQL, TIBCO, Oracle Fusion, IBM MQ, and Visual Studio Environment (C, C#, ASP)  
  • Strong problem solving and critical analysis skills
  • Demonstrated consulting, presentation, and project management skills
  • Excellent communications skills (written and verbal)


  • Master’s Degree in a Computer Science, Engineering, or related technical discipline
  • IT project management experience or Project Management Professional (PMP) certification
  • Technical certification in area(s) of expertise
  • Knowledge and experience with the technical architecture and functions of the CGI PragmaCAD product or similar mobile workforce management applications
  • Strong knowledge of electric and gas utility business practices and processes that employ mobile dispatch applications and systems
  • Knowledge and experience with DevOps and Agile development methods

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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