Senior Manager, Cyber Security Services

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Location: CHICAGO, IL, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 231958
Date Posted: Jun 30, 2021
Job: Security

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


Senior Leader responsible for daily management and operational oversight of the Cyber Security Services team. This includes the Vulnerability Management team, OT Vulnerability Management team, Digital Forensics and Malware team, and the Cyber Security Systems Engineering team. The Senior Leader is accountable for execution of the corporate and departmental strategies against established goals for all teams. Executes decision making authorities and establishes vision and direction for an organization's cyber and cyber-related resources and/or operations.

- Lead team of 25+ Cyber Security professionals to provide 24x7 Cyber Security Operational Services to all Exelon Operating Companies and BSC Practice Areas. 25%
- Develop, maintain and promote a Cyber Security Operational Framework and service relationships with IT Leadership, Human Resources, Legal, Internal Audit and Regulatory entities to provide timely, cost effective and consistently high quality services. 25%
- Develop, recruit and retain a diverse, capable, high performance Cyber Security work force.  Evaluate performance and provide personnel coaching.  Promote diversity and foster teamwork, collaboration, and a learning organization.  Provide input on staff development and retention processes. 20%
- Leverage Exelon Management Model, Standards and Industry best practices to establish and sustain high quality Cyber Security capabilities and service levels, with specific emphasis on Cyber Vulnerability Management, Digital Forensics and Cyber Security operational technologies. 10%
- Develop and participate in external liaison relationships to share, learn and influence 3rd party Cyber Security Operations viewpoints and best practices.    10%
- Manage a budget totaling up to $10 Million O&M annually, plus Capital Investment Budget. 5%
- Serve as Functional Area Manager (FAM) for assigned Management Model governing documents. 5%



Minmum Qualifications:
Technical 4 year degree in IT, Computer Science, or related discipline and 10+ years of relevant experience in Cyber Security field, or equivalent combination of education and experience. Demonstrated operational planning, execution and improvement, combined with customer engagement skills and experience leading teams and people through organizational and operational change.

Knowledge of IT infrastructure technologies including network, server, storage, telecom data center support and monitoring tools.  Advanced interpersonal skills, communications skills, and presentation skills up to C-suite audience.

Excellent consultative skills, including teamwork, facilitation, prioritization and negotiation.  Demonstrated ability to present and discuss complex technical information in a way that establishes rapport, persuades others, and gains understanding and approval.  Availability for occasional travel to various work locations, external liaison activities and vendor locations.  Available for 24x7 on-call response to operational events and incident response. Track record of successfully developing, implementing and optimizing Cyber Security operational Centers and Teams.

Masters degree in a technology discipline or MBA with one or more certifications relevant to Information Security Body of Knowledge (i.e. CISM, CISSP). Track record of successfully implementing and optimizing the use of the NIST Cyber Security Framework and Cybersecurity Capability Maturity Models (C2M2) focused on the energy sector. Extensive professional network across the Executive Branch of the Federal Government, DOE, DHS, DoD, FBI and private-sector cyber security companies, consortiums and associations.

General Info Security: Security Principles, Threat Lifecycle Management, Incident Management & Lifecycle, familiarity with industry standards (NIST 800-53, ISO 27001, etc.) and security operations best practices. Knowledge of network protocols (e.g., Transmission Control Protocol/Internet Protocol [TCP/IP], Dynamic Host Configuration Protocol [ DHCP] and directory services (e.g, Domain Name System [DNS], Active Directory). Knowledge of incident categories, incident responses, and timelines for responses.  Knowledge of incident response and handling methodologies.  Knowledge of Digital Forensic and eDiscovery methodologies and processes.  Knowledge of Network Security monitoring and Cyber Security Systems Engineering best practices and operational processes.  Knowledge in Cyber Threat Intelligence and Cyber Threat tactical Intelligence operations.

Lead total staff over 25 FTEs, plus contract labor and 3rd party provided professional services. Ability to cover effectively as acting Director when assigned this duty.
Manage overall budget of up to $10 Million annual O&M, plus annual capital investment
Position responsibility has a high impact on Exelon capability to secure information; demonstrate compliance to multiple regulatory requirements; maintain company reputation and company performance. Performance results can adversely or positively impact earnings per share by a combination of company reputation and investor confidence, compliance penalties and intellectual property protection.
Develop, recruit and retain a diverse, capable, high performance Cyber Security work force.  Evaluate performance and provide personnel coaching.  Promote diversity and foster teamwork, collaboration, and a learning organization.  Provide input on staff development and retention processes
Participate as part of the overall Senior Leadership team for Corporate Information and Security Services
Reports to Director – Cyber and Information Security Services


Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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