Analyst IT

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Location: BALTIMORE, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 231254
Date Posted: May 5, 2021

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


PRIMARY PURPOSE OF POSITION

Performs activities relating to analysis, evaluation, building, programming, testing, correcting, implementing, operating or supporting existing and planned IT products and processes under the general direction of more experienced personnel. Expands and applies knowledge of customer process to job activities. Works under direct supervision and follows standard procedures to accomplish assigned tasks.


PRIMARY DUTIES AND ACCOUNTABILITIES

  • As directed, perform and document work activities related to analysis, evaluation, building, testing, or implementing planned IT software solutions and processes and/or enhance, maintain or support existing products/processes as per defined services level agreements.
  • Acquire and apply business/IT knowledge.
  • Organize own activities for short term or sub-project/components under the direction of experienced personnel and reports on status.
  • Gain product experience and technical skills through assigned role and training.
  • Ensure adherence to standards as outlined in the management model. Utilize best practices to improve products and services.


POSITION SCOPE

 

  • Performs this service in support of IT, Energy Delivery, and Real Time SCADA.
  • Works under direct supervision and follows standard procedures to accomplish assigned tasks.

 

Qualifications

MINIMUM QUALIFICATIONS

  • Typically 0-2 years experience in related experience.  Be able to provision and test various circuit types including DS0’s (OPX, ARDs, digital circuits (DDS and sub rate (RS232), 4W analog, T1’s, DS3’s, 1Gbps, 10Bbps as well as the various multiplexing techniques between these standards
  • Appropriate technical skills: Design, configure, install, test, cutover, maintain and operate the SONET networks as well as DWDM networks.
  • Ability to understand and communicate customer issues.  Work in an operations environment for fiber, SONET, and DWDM.  Understand the potential issues associated with these systems and demonstrate ability to proactively seek solutions prior to operations problems and demonstrate ability to expeditiously diagnose and troubleshoot problems as they arise
  • Ability to work independently.
  • Strong communication skills (written and verbal).


PREFERRED QUALIFICATIONS

  • Bachelor’s degree in Computer Science preferred


Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster

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