Sr. Systems Engineer

Location: BALTIMORE, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 228486
Date Posted: Nov 27, 2020

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Job Description

Description

At Exelon, we've got a place for you!

 

 

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

 

 

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

 

 

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

 

 

PRIMARY PURPOSE OF POSITION

 

 

This position will be a part of a focused group contributing to the company’s enterprise-wide technology evolution. You will be part of the team building the foundation improving internal and external customers experiences. This is an individual contributor role on a large multi-year customer transformation project.

 

 

This role is highly focused on various customer technology platforms, with a concentration on Oracle’s Customer Care and Billing Application.  You will be responsible for various aspects of designing, testing, administrating, deploying and maintaining applications within the project.  Additional involvement will include database practices and methodologies, learning technical architecture and hardware systems sizing.

 

 

 

PRIMARY DUTIES AND ACCOUNTABILITIES

 

 

Position will be involved in activities surrounding the CIS Transformation project directly implementing a complex upgrade of Oracle’s Customer Care and Billing application.

 

Perform analysis and provide technical recommendation to IT teams and business personnel to meet business/IT needs.

 

Provide system expertise and/or support for maintaining performance and reliability of key IT solutions.

 

Investigate and troubleshoot application performance issues.

 

Works under minimal supervision and performs routine and non-routine work.

 

Establish positive team environment by proactively assisting and training less experienced personnel.

 

Validate, technical architecture and hardware systems sizing and analysis

 

Provide performance and development feedback as required.

 

Effectively researches, analyzes, and identifies current and emerging technology trends/products/concepts that can improve the team’s or client’s business process.

 

Position may require working extended hours and/or shift work to support our project and meet assignment deliverables.

 

Foster a culture of innovation continuously looking for ways to find areas for improvement in process and quality.

 

Build and maintain knowledge of new technologies or technology opportunities and assist in analysis of their use for business and/or IT clients.

Qualifications

POSITION SPECIFICATIONS

 

Minimum:

 

Undergraduate degree in information science, business, computer science or equivalent and typically 5-8 plus years’ experience in IT or equivalent combination of education and work experience.

 

Demonstrates strong work ethic coupled with the ability to work under tight deadlines.

 

Strong problem solving and analysis ability.

 

Strong knowledge of business practices and processes in Customer Information Systems.

 

Excellent communications skills (written and verbal)

 

Ability to work with remote project teams

 

Demonstrates strong teamwork skills with self-motivation to achieve success in a rapidly evolving environment.

 

Broad technical expertise with technical knowledge.

 

Understanding of change management principles associated with new technology implementations.

 

Understanding of project management principles

 

 

Preferred:

 

 

Familiarity with CC&B Framework

 

Customer Information System application knowledge, Oracle CC&B a plus.

 

Experience working within an Agile methodology.

 

Familiarity with Unix, Linux, and Load Balancing technologies.

 

Batch program understanding, administration & troubleshooting

 

Knowledge of Oracle Structured Query Language (SQL)

 

Familiarity with enterprise toolsets such as Weblogic, Oracle databases, SQL Developer, FTP, JVM configuration, HP's PPM/EDMs/PCRs, HP's ALM, JIRA, Unix/Linux scripting.

 

 

 

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

 

VEVRAA Federal Contractor

 

EEO is the Law Poster

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