Lead Analyst IT/GIS App Support Specialist

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Location: Bethesda, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 226661
Date Posted: Jul 18, 2020

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

Primary purpose of position

This position will be a part of a focused group supporting the company’s Enterprise-wide geospatial applications portfolio. You will be part of the team supporting applications that are critical to corporate management of facility data and the geographic positioning of these assets. 

This is an individual contributor role on a team supporting all Exelon utilities. You will be responsible for various aspects of coordinating design, development, testing, and deployment of minor enhancements and maintaining applications within the portfolio.

This role is highly focused on geospatial and related technology platforms, with a concentration on GE’s SmallWorld and ESRI’s GIS applications.  

You will perform activities relating to coordinating business needs and confirming application architecture, functionality and reliability are maintained in accordance with service level metrics for supporting critical business processes.  

This includes coordinating and prioritizing activities involving service partners from other support areas.

As there is an enterprise project in flight to address the GIS strategy for the company, you will also participate as a subject matter expert to the project and ensure legacy system standards are accounted for in the evolving GIS landscape.   

Additionally, as a nimble team, we find it important to be receptive to take on new tasks outside of our routine work to grow and learn new skills and expect you to be able to accept these tasks with eyes wide open.



Provide system expertise and/or support for maintaining performance and reliability of key IT solutions.


Maintain technical knowledge and business acumen within own discipline or function.

Coordinate work to be done with application teams.

Foster a culture of innovation continuously looking for ways to find areas for improvement in process and quality.

Grow business partnerships through a collaborative problem solving.

Develop practical, workable, and cost-effective solutions to business problems to satisfy client requirements. 


Maintain and enhance engagement with business, IT partners and other stakeholders. 


Consults and/or actively participates in the management and optimization of computing resources which could involve multiple functional areas.


Establish positive team environment by proactively assisting and training less experienced personnel. Provide performance and development feedback as required.   


Effectively researches, analyzes, and identifies current and emerging technology trends/products/concepts that can improve the team’s or client’s business process.

Perform analysis and provide technical recommendation to IT teams and business personnel to meet business/IT needs.


Build and maintain knowledge of new technologies or technology opportunities and assist in analysis of their use for business and/or IT clients.


Find areas for improvement in process and quality.


Ability to work under minimal supervision.




Undergraduate degree in information science, business, computer science or equivalent and typically 5-8 plus years’ experience in IT or quantitative analytics functions

Demonstrates strong work ethic coupled with the ability to work under tight deadlines.

Demonstrates strong teamwork skills with self-motivation to achieve success in a rapidly evolving environment.

Excellent communications skills - Able to effectively communicate highly technical information in non-technical terminology (written and verbal).

Broad technical expertise with technical knowledge.

Understanding of change management principles associated with new technology implementations.

Understanding of project management principles

Strong problem solving and analysis ability

Ability to work with remote project teams including working with off-shore resources


BS in Geographic Information Science

Geographic Information System application knowledge (GE SmallWorld, ESRI a plus)

Familiarity with enterprise toolsets such as Oracle databases, SQL Developer, FTP, HP's PPM/EDMs/PCRs, FME

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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