Lead Analyst IT – Application Platform Design and Support

Location: BALTIMORE, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 221080
Date Posted: Oct 18, 2019

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Job Description

Description

PRIMARY PURPOSE OF POSITION:  
Manages activities relating to planning, designing, building, and maintaining high quality solutions, products and processes. Creates and assigns detailed tasks to subordinates. Has budget responsibility for a small project, sub-project or process component.

PRIMARY DUTIES AND ACCOUNTABILITIES: 
- Perform, manage and appropriately document work activities relating to projects, sub-projects, or processes. For projects: plan, design, and build high quality IT software solutions in accordance with IT project management standards. For operations and application maintenance and support: plan and lead IT activities required to manage service level agreements. Assist others in planning and prioritizing work and work schedule.
- Assist in creation of documentation for products and services. Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined within the Management Model
- Maintain and enhance engagement with business and IT partners and other stakeholders
- Establish positive team environment by proactively assisting and training less experienced personnel. Provide performance and development feedback as required
- Maintain technical knowledge and business acumen within own discipline or function


Qualifications

POSITION SPECIFICATIONS 

Minimum: 
- Bachelors degree in Computer Science or related discipline and typically 5 to 8 years relevant experience. 
- Knowledge with CGI PragmaCad and GE Mobile Mapping solutions, or equivalent Mobile Dispatching and Mobile Mapping Applications. Experience with similar enterprise products will be considered.
- Working knowledge with Microsoft products such as Visio, Project and other office Products. General knowledge in Windows and Unix (RHEL) servers, Oracle database, Fusion (Middleware). General knowledge in infrastructure (networking, SSO, storage, DMZ, Red/Green cloud, Security, clustering, load balancing and architecture design).
- Sound experience leading technical resources. Ability to discuss, drive and contribute to technical discussions. Proven experience leading technical staff in projects or operations.
- General knowledge in HP ALM, Service Manager, MS Project and HP Portfolio Management Center. - Experience with similar tools will be considered.
- Proven experience working and contributing to architecture build or design.
- Utilizes understanding of customers business needs to determine requirements 
- Applies technical expertise to plan, design, build or support required products and processes
- Helps other team members learn appropriate theories, practices and principles that relate to their skill set portfolio
- As assigned, manage budget for area of responsibility
- Expected to work under minimal supervision


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Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster
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