Lead Analyst IT - Customer System Architect-Analyst

Location: WINDSOR MILL, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 221490
Date Posted: Oct 14, 2019

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Job Description

Description

PRIMARY PURPOSE OF POSITION:

This position will be a part of a focused group contributing to the company’s Enterprise-wide technology evolution. You will be part of the team building the foundation for the continuous development and improving internal and external customers experiences. This is an individual contributor role with the opportunity to lead and mentor your peers in various project efforts and to contribute to further professional and personally development. You will be responsible for various aspects of designing, developing, deploying and maintaining applications within the project. 

This role is highly focused on various customer technology platforms, with a concentration on Oracle’s Customer Care and Billing Application.  You will perform and/or manage activities relating to planning, gathering common business requirements, designing, and maintaining high quality solutions, products and processes.  Additional work around coding practices and methodologies, technical architecture and hardware systems sizing, and analysis will be required to support the team. 

As you’ll be joining a fast-moving team we know there will be days when we as a team may be required to work extended hours and/or shift work to support our effort and meet assignment deliverables, but we assure you, we make time to celebrate our victories, incorporate fun days to volunteer, team building, etc. along with additional corporate perks! Additionally, as a nimble team, we find it important to be receptive to take on new tasks outside of our routine work to grow and learn new skills and expect you to be able to accept these tasks with eyes wide open. 

PRIMARY DUTIES AND ACCOUNTABILITIES:

- Assist in architectural directions, discussions, and decisions surrounding the Oracle Utility Application Framework. (OUAF)
- Leverage OUAF Application Developer to design, and support Oracle CC&B Applications and interactions between other Oracle systems.
- Undertakes complex assignments and/or projects requiring additional specialized technical knowledge and develops practical, workable, and cost-effective solutions to business problems to satisfy client requirements.  
- Frequently aids/mentors less experienced personnel.
- Maintain and enhance engagement with business, IT partners and other stakeholders.  
- Consults and/or actively participates in the management and optimization of computing resources which could involve multiple functional areas.
- Establish positive team environment by proactively assisting and training less experienced personnel. Provide performance and development feedback as required.    
- Effectively researches, analyzes, and identifies current and emerging technology trends/products/concepts that can improve the team’s or client’s business process. 
- Perform analysis and provide technical recommendation to IT teams and business personnel to meet business/IT needs.
- Build and maintain knowledge of new technologies or technology opportunities and assist in analysis of their use for business and/or IT clients.
- Find areas for improvement in process and quality.
- Contribute to coding guidelines pertaining to style, functionality, readability and ease of maintainability.
- Ability to work under minimal supervision.

Qualifications

POSITION SPECIFICATIONS

Minimum:
- Bachelor’s degree in Computer Science or related discipline and typically 5 to 8 years experience in maintaining CIS applications or equivalent combination of education and work experience.
- Appropriate technical skills to analyze data and evaluate solutions.  Ability to design build and test applications.
- Strong knowledge of business practices and processes in Customer Information Systems.
- Strong problem solving and analysis ability
- Excellent communications skills (written and verbal)
- Ability to work with remote project teams

Preferred:
- Experience working within an Agile methodology. 
- Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio
- Strong knowledge of JAVA/object oriented programming, leveraging version control and coding standards
- Familiarity with Oracle databases, SQL Developer, FTP, HP's PPM/EDMs/PCRs, HP's ALM
- Strong problem solving and analysis ability
- Utilize understanding of customer's business needs to determine requirements
- Utility Industry experience is a plus
- Applies technical expertise to plan, design, build or support required products and processes.  These include:
o SQL and SQLDeveloper
o Cobol (at least reading it)
o CC&B Configuration Tools (i.e. scripting in Xpath)
o HTML / XML
o XAI/IWS Web Services
o JSP pages
o Familiarity with CC&B Framework
o Hibernate
o Eclipse
o Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio 
o As assigned, manage working relationship with outsourcing partners


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Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. 

VEVRAA Federal Contractor 

EEO is the Law Poster
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