Manager IT - Technical Services

This job posting is no longer active.

Location: WINDSOR MILL, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 221429
Date Posted: Oct 1, 2019

Share: mail

Job Description

Description

PRIMARY PURPOSE OF POSITION:


Plan and manage resources, finances, scope and services within a functional area of Information Technology to deliver business results. Provide IT products, services and solutions on time, within budget and with the required functionality. Establish, maintain and enhance relationships with clients. Participate in developing and implementing strategy/policy. Manage large-scale projects of high complexity, size and change management risk.


PRIMARY DUTIES AND ACCOUNTABILITIES:


- Lead and manage IT staff and resources in accordance with IT Business Plan. For projects: Plan and manage scope, schedule, and budget for defined deliverables in accordance with IT project management standards. For operations/application maintenance: Plan and manage to defined service level agreements at agreed upon budgets.  

- Lead and manage IT projects and associated system integrators to deliver projects of medium to high complexity.  

- Operate utilizing standard processes as defined within the Management Model. Oversee process improvement efforts and ensure adoption of standard processes and procedures that deliver sustainable top quartile cost and performance levels.  

- Establish, maintain, and enhance relationships with business and IT partners. Communicate status to key stakeholders on a regular basis.  

- Maintain current business knowledge/acumen, including application of technology solutions to deliver business results. 

- Evaluate performance and provide coaching for IT personnel. Participate in career development and succession planning processes. Promote diversity and foster teamwork, collaboration, and a learning organization. Provide input on development and retention processes for IT employees.

- Prepare and manage budget for area of responsibility. 

Qualifications

POSITION SPECIFICATIONS

Minimum: 

- Bachelor’s degree in Computer Science or related discipline and typically 8 to 10 years experience in managing technical teams on large multi-faceted programs and a technical acumen  or equivalent combination of education and work experience. 

- Appropriate technical skills 
o Implementing Robotics Process Automation
o Implementing DevOps solutions
o JIRA
o Operating in an AGILE SCRUM development environment. 
o Experience interacting with Oracle Support / Portal.  
o Experience implementing and supporting various other technologies including Tibco, Fusion, SSO, Citrix, Virtual PC solutions, service virtualization, Oracle CCB, Oracle IaaS/PaaS/SaaS solutions.   

- PMP certification preferred for specific roles as per guidelines established by the IT Project Management Office. 

- Strong knowledge of business practices and processes in:
o  Managing budgets for functional area of responsibility
o Understanding of Customer Operations, particularly in utilities
o Security requirements and remediation of potential findings

- Experience leading and managing IT projects or sub-teams and knowledge of IT project management. 
- Familiarity with Oracle Utility Suite and Oracle Customer Experience Solutions are a plus
- Experience leading and managing technical personnel. 
- Strong judgment and excellent analytical ability. 
- Excellent communications skills and ability to work effectively with all levels of IT and business management and with vendors. 

Preferred:
- Graduate Degree
- Project Management certification


---
Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. 

VEVRAA Federal Contractor 

EEO is the Law Poster

Share: mail
 

Similar Jobs

Manager IT - O365/Customer Experience

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Lead Analyst IT – Application Platform Design and Support

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Sr. Analyst - IT

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Change Management Practitioner - Information Technology

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Principal, IT Project Manager - Enterprise Projects

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Technical Application Support Lead - Unix

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Director IT - Cyber Strategy and Engagement

OWINGS MILLS, MD, United States
Exelon Business Servcs Co, LLC

Director IT - Cyber Strategy and Engagement

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Cyber Defense Forensics Analyst - eDiscovery / Legal

OWINGS MILLS, MD, United States
Exelon Business Servcs Co, LLC

Lead Analyst IT - Oracle Integration Cloud (OIC)

WINDSOR MILL, MD, United States
Exelon Business Servcs Co, LLC

Lead Analyst IT - Oracle ( CX and CDM)

WINDSOR MILL, MD, United States
Exelon Business Servcs Co, LLC

Manager IT - Network Automation

Orchard Beach, MD, United States
Exelon Business Servcs Co, LLC

Lead Analyst IT - Customer System Architect-Analyst

WINDSOR MILL, MD, United States
Exelon Business Servcs Co, LLC

.NET Developer

OWINGS MILLS, MD, United States
Exelon Business Servcs Co, LLC

Integration Developer / Programmer

Baltimore, MD, United States
Exelon Business Servcs Co, LLC

Lead Analyst - IT Application Integration Developer

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Lead Analyst IT - Integrations Lead

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Project Manager IT

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Sr Analyst IT - Integrations Engineer

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Sr. Project Manager IT

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Customer System Environment Manager

Baltimore, MD, United States
Exelon Business Servcs Co, LLC

Java Developer

Baltimore, MD, United States
Exelon Business Servcs Co, LLC

Release Manager - Lead Analyst IT

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Salesforce Developer - Lead Analyst IT

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Lead Analyst - IT

BALTIMORE, MD, United States
Exelon Business Servcs Co, LLC

Frequent Job Searches

Recently Viewed Jobs

Most Recent Job Searches

Relevant Jobs