Sr Manager IT - Portfolio Management

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Location: BALTIMORE, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 242718
Date Posted: Oct 1, 2022
Job: Information Technology - Staff

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Job Description

Description

Be a part of something powerful at America's premier energy provider!

At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilitiesl; Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are empowered to evolve and advance our careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come and stay. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives and health and retirement benefits.
 

PRIMARY PURPOSE OF POSITION

Engage, along with IT VP, with Exelon Business Units in the development of technology solutions and support of IT services and products. Partner with business clients and IT leadership in the development of a strategic technology plan and investment strategy that meets the needs of the business while leveraging standard enterprise architectures. Participate on committees that guide product strategies. Lead a team of information technology professionals responsible for providing a single point of contact with the business, understanding business processes, technology needs and requirements and translating business requirements into appropriate technology solutions. Work with business clients to justify and prioritize small to medium sized projects (those under 2 million dollars). Lead the maintenance and enhancements of applications and systems that support this business segment. Lead the execution of small to large sized IT projects maintaining top quartile on time on budget delivery. Participate in the overall leadership of Information Technology organization. Create and maintain strategic relationship with key IT vendors and manage IT vendor contracts that support this specific business segment.


PRIMARY DUTIES AND ACCOUNTABILITIES

  • Maintain relationships with business clients, ensure business processes and requirements are identified and well understood, and participate on committees and forums that drive investment and technology strategy for the supported product portfolio. (30%)
  • Manage the maintenance, support, and minor enhancement of applications and systems of a product portfolio that delivers world-class performance and service. (30%)
  • Partner with business clients to justify and prioritize small project investments and manage the delivery and execution of small projects while ensuring top quartile levels. (20%)
  • Drive process improvement and lead adoption of standard Management Model processes and procedures, which deliver sustainable top quartile cost and performance levels. (10%)
  • Evaluate performance and provide coaching for IT personnel. Promote diversity and foster teamwork, collaboration, and a learning organization. Provide input on development and retention processes for IT employees. (5%)
  • Manage a budget totaling over $xx million annually. (5%)


JOB SCOPE

  • Total Staff Managed: 3 internal and vendor teams
  • Budget Managed: Dependent on exact position.
  • Position has a high impact on company performance and can adversely or positively impact earnings per share by a combination of the performance of the products and the cost of their delivery.
  • Participate in the overall leadership of Information Technology organization.
  • Typically reports to Director or Vice President.

Qualifications

MINIMUM QUALIFICATIONS

  • Bachelor's degree in a technical discipline (e.g. Computer Science, Mathematics, or Engineering).
  • Typically 10 or more years of experience in leading and managing multiple solutions teams at the manager level or higher.
  • Experience and deep knowledge of the business processes. Previous hands on experience with business applications and/or the product portfolio.
  • Demonstrated strategy planning and customer engagement skills and experience leading teams and people through change.
  • Excellent consultative skills, including teamwork, facilitation, and negotiation. Advanced interpersonal skills, communications skills, and presentation skills. Demonstrated ability to present and discuss complex technical information in a way that establishes rapport, persuades others, and gains understanding and approval.
  • Provide thought leadership for Portfolio Management (process improvement plans, roadmaps and initiatives).
  • Lead cross functional team to introduce new capabilities that cross multiple business and technology teams as well as various operating companies within Exelon (Peer Groups, Lead Community of Practice engagement).
  • Provide and manage framework across portfolio core process areas with a focus on enablement of portfolio teams (Enhancements and new process development, ServiceNow Application Portfolio Management functional support).
  • Provide operational oversight for Portfolio Management capabilities (Service catalog, application data certifications, dashboard reporting, portfolio playbook).


PREFERRED QUALIFICATIONS

Graduate degree in Information Systems or related discipline or MBA.

 

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