Training and Development Coord

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Location: OWINGS MILLS, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 241047
Date Posted: Jul 9, 2022
Job: Human Resources - Staff

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Job Description


Be a part of something powerful at America's premier energy provider!

At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities: Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are empowered to evolve and advance our careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come and stay. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives and health and retirement benefits.


Provide oversight and act as a key point of contact to Exelon leaders and employees for enterprise-wide phishing awareness education campaigns and training programs.  Provide high quality first line guidance to Exelon managers and employees and provide educational support and assistance when and where necessary.  Work closely with the Exelon Communications team members and provide security subject matter expertise with special projects and key initiatives.  Reports to the Manager, Security Communications & Change Management.  


  • Use personal discretion and judgment to create and administer enterprise-wide phishing awareness campaigns and training programs.  Identify and escalate business groups with higher rates of susceptibility. Act as primary point of contact to provide high quality first line guidance to Exelon leaders and employees for educational support and assistance when and where necessary.  Ensure effective communication of corporate goals, initiatives, changes and activities to employees. (50%)
  • Engage in decision making to select vendors to provide security awareness and simulation solutions.  Schedule and manage logistics for enterprise-wide instructor led phishing awareness training programs and events.  Consult with Cyber Security SMEs to influence ongoing phishing awareness efforts.  Manage to set budget and track spending as appropriate.  Work with LMS leads on the integration of annual compliance training and external vendor interfaces (as appropriate). (25%)
  • Produce security messages and training programs for in-person training and Exelon intranet portal. (10%)
  • LMS administration and reporting. Provide analytics support as needed (10%) 
  • Coordinate with external vendors and oversee financial management of vendor contracts. (5%)


  • This is a high-visibility position that requires the ability to lead and influence others without formal authority
  • Works under direct supervision.



  • BA/BS degree in Cyber Security, Business and Technology, Criminal Justice or related field.  
  • 0-2 years relevant experience.    •    Demonstrated business acumen is preferred.
  • Demonstrated understanding of training development programs.    
  • Excellent interpersonal and communication skills - written and verbal.    
  • Strong analytical skills.        
  • Strong technical skills, including significant experience using Word, Excel and PowerPoint.        
  • Must be able to adapt to changing priorities.        
  • Strong project management and problem-solving skills and ability to multi-task in a fast-paced environment.        
  • Flexibility to accommodate different personalities and work styles, team player.        
  • Ability to work efficiently and effectively, while maintaining attention to detail.        
  • Demonstrated ability and confidence to manage very senior interactions and expectations.        


  • Demonstrated business acumen is preferred.


Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster



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